Terms of Service

Last updated: 05.04.2026

These Terms and Conditions (“Terms”) set out the rules governing your use of the website https://movingboxesatlantaga.com (the “Site”) and your relationship with Moving Boxes Atlanta (“we”, “us”, or “our”) when you request quotes, place bookings, or make use of our moving and related services (collectively, the “Services”). By accessing or using the Site or Services in any way, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Use of the Site
   To use the Site and Services, you must be at least 18 years of age and legally capable of entering into binding agreements.

When submitting forms, requesting quotes, or placing bookings, you agree to provide information that is accurate, current, and complete.

You are solely responsible for keeping any information you use to interact with us confidential, and for all activity carried out under your details.

We reserve the right, at our reasonable discretion, to deny service, suspend access, or cancel bookings — including in cases of suspected misuse or breach of these Terms.

2. Quotes, Estimates, and Bookings
   Any quote or estimate issued by Moving Boxes Atlanta is prepared on the basis of the information you provide at the time of the request, including inventory details, access conditions, distances, and any special requirements.

Quotes are not binding where the actual conditions differ from the details you supplied, and the final price may be revised accordingly.

A deposit or pre-authorization may be required to secure a booking; specific payment and cancellation conditions will be communicated separately in writing or within your booking confirmation.

You are responsible for carefully reviewing your estimate and confirmation, and for notifying us without delay if anything appears incorrect or incomplete.

3. Customer Responsibilities
   As our customer, you agree to:

Ensure that all items are properly packed and ready for transport prior to the move, unless packing services have been explicitly included in your agreement.

Arrange safe and adequate access to all relevant premises, including elevators, parking areas, and any required building permits or approvals.

Notify us in advance of any items that are fragile, oversized, of exceptional value, or that require special handling or equipment.

Adhere to all applicable laws, regulations, and building rules that may affect the move.

You confirm and warrant that you are either the owner of all goods to be moved, or that you hold full authorization from the owner to enter into this Agreement and to permit us to transport those goods.

4. Exclusions and Prohibited Items
   We reserve the right to decline transportation of certain items, including but not limited to:

Hazardous materials, flammable or explosive substances, and chemicals of any kind.

Goods that are illegal or otherwise prohibited under local, state, or federal law.

Perishable goods, live animals, or plants, unless their transport has been expressly agreed in writing.

Should you include any prohibited items without our prior knowledge, you may be held liable for any loss, damage, or penalties that result.

5. Payment Terms
   Unless a different arrangement has been agreed in writing, payment is due as set out in your estimate or booking confirmation — for example, a deposit prior to the move and the remaining balance upon completion.

Additional charges may apply for factors not covered by the original quote, including but not limited to extra labor, unplanned stops, waiting time, long or stair carries, or changes to the agreed inventory.

If payment is not received by the due date, we may exercise any remedies available under applicable law, including applying late fees or, where legally permitted, withholding goods until full payment has been made.

6. Cancellations and Rescheduling
   You may cancel or reschedule your booking in accordance with the notice periods and any applicable fees set out in your estimate, confirmation, or our separate cancellation policy.

Late-notice cancellations or rescheduling requests may result in forfeiture of your deposit or additional charges to cover costs already incurred.

We reserve the right to cancel or reschedule a move due to circumstances beyond our reasonable control — such as severe weather, unsafe conditions, or vehicle failure — and will make every reasonable effort to notify you promptly and agree on an alternative date.

7. Liability for Loss or Damage
   Our liability for any loss or damage to your belongings is subject to the limitations permitted under applicable law and any specific terms set out in your written estimate or bill of lading.

You should inspect all goods upon delivery and record any visible damage on the delivery documentation at that time.

In cases of concealed damage, you must notify us in writing within the time frame specified in your documentation, where applicable.

Our liability may be subject to the valuation option you select, released value rates, or other legal caps; where available, enhanced coverage may be arranged at an additional cost.

We accept no liability for loss or damage caused by circumstances outside our reasonable control, including but not limited to acts of God, extreme weather events, road closures, accidents not attributable to our negligence, or pre-existing defects in the goods themselves.

8. Limitation of Liability
   To the fullest extent permitted by applicable law:

We shall not be liable for any indirect, incidental, special, or consequential damages — including loss of profits, revenue, or business opportunities — arising out of or in connection with the Site or Services.

Our total cumulative liability for any claim relating to the Services or these Terms shall not exceed the amount you actually paid to Moving Boxes Atlanta for the specific move or service from which the claim arises.

Nothing in these Terms seeks to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

9. Intellectual Property
   All content published on https://movingboxesatlantaga.com — including but not limited to text, graphics, logos, images, and software — is owned by or licensed to Moving Boxes Atlanta and is protected under applicable intellectual property laws.
   You may not copy, reproduce, modify, distribute, or create derivative works based on any content from the Site without obtaining our prior written consent.
10. Privacy
    Your use of the Site and Services is additionally governed by our Privacy Policy, which describes how we collect, use, and safeguard your personal information.
    By using https://movingboxesatlantaga.com, you acknowledge that you have read and agree to the terms of our Privacy Policy.
11. Governing Law and Dispute Resolution
    These Terms, and any dispute or claim arising out of or relating to them or the Services, shall be governed by and interpreted in accordance with the laws of the state in which Moving Boxes Atlanta has its principal place of business, without regard to its conflict of law provisions.

Where permitted by law, any dispute should first be raised informally by contacting us at [email protected] or . If a resolution cannot be reached, the matter may be referred to the competent state or federal courts in our primary operating jurisdiction, to whose exclusive jurisdiction and venue you hereby consent.

12. Changes to These Terms
    We may revise these Terms periodically as our practices evolve or as required by law.
    Any updated version will be published on https://movingboxesatlantaga.com with a revised “Last updated” date. Your continued use of the Site or Services after the effective date of any changes will be taken as your acceptance of the updated Terms.
13. Contact Information
    If you have any questions or concerns regarding these Terms, please do not hesitate to reach out to us:

By phone:

By email: [email protected]

Via the contact form on https://movingboxesatlantaga.com